Courses consist of Amadeus, Sabre, Worldspan and Galileo training. All of these packages are all major Computer Reservation System (CRS), which come under a Global Distribution Systems (GDS). These were once owned by airlines, but have since divested them onto GDS companies. Many of these systems are now available to consumers via the internet, for gateways into hotel booking, car hire and other services including booking airline tickets.
Galileo and Worldspan
Galileo training courses teach you the basics of using this software package. Galileo was founded in 1971 under the name Apollo Reservation System, by United Airlines. Worldspan was created in the early 1990's by Delta Airlines, Northwest Airlines and Trans World Airlines, to sells its services to travel agencies worldwide. Due to the high market of Sabre and Apollo both Worldspan and Galileo were created in an attempt to gain shares in the CRS market. Both these CRS are owned by Travelport GDS business.
Worldspan and Galileo training consist of airline reservations, automated fares and ticketing, car hire and hotel booking. Training with these packages will provide the individual the ability to gain a first class or premium customer service in the travel industry.
Sabre and Amadeus
Amadeus was founded in 1987 by the alliance of Air France, Lufthansa, Iberia Airlines, and Scandinavian Airlines System. Sabre was formed during the 1950s when American Airlines were facing problems with their previous system which was done manually. The process used cards to determine which seats were taken on the plane and then writing up the tickets, which was time consuming.
The Sabre system was originally used by AA, it was then moved across to travel agents in 1976. Now the system connects over 30,000 travel agents, 3 million consumers with over 400 airlines, large number of railways, tour, companies, ferries, cruise lines, 35,000 hotels and 50 car rental companies.
Before the creation of computer reservation systems, flight reservation was done by hand and passengers were few in numbers compared to the number of passengers today. The process was lengthy and costly, hence the creation of Sabre made the process of flight reservation simpler and easier.
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