The author suggests you consider the following four critical areas of business process services during your project.
First, start with an examination of any immediate issues that are in urgent need of repair. Most companies have a historian or someone who has unsuccessfully advocated a series of changes and improvements. Find that person and unemotionally review their suggestions to find which ones have merit, now that the time to make changes has occurred.
Second, if there are any repairs needed, focus on exactly where the problems are and what should be done to correct these processes to allow the firm to progress. Another option that many firms choose is to receive a diagnosis of their current financial status which can be created alongside a framework to suggest where there are potential opportunities for the business to exploit and utilize may occur.
Third, project manage the process and results from the prior two steps to successfully navigate and deliver results that meet your corporate objectives for doing this process. Start with one or more smaller issues where low hanging fruit and a quick success are available.
Finally, re-evaluate from this position, to maintain and stabilize what your people, along with external experts on an as needed basis, have delivered to consolidate these results. This process can be periodically updated on as extensive a basis as your company is ready to embrace.
Its all too easy for the strategic planning process to become clouded or over-complicated or for the level of business and information to become too much for the current structure to handle and this is where the support of an industry expert can quickly move the firm forward and utilize an array of business process improvement tools to engineer a substantial benefit to your organization.
Whichever steps are appropriate for your company, consider a make versus buy approach to see where externally available software or consultants can be leveraged to accelerate or more cost effectively manages this process.
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